Commonly Asked Questions
Orders and Shipping
Items are all priced is in NZD
When we receive your order, our aim is to dispatch according to stock availability on Monday to Friday.
Sign up in the Checkout Page or on the My Account Page
Contact Us ASAP 07 888 7515
We Ship To New Zealand Address Only Currently
Returns and Exchanges
If there is a Problem with your item please feel free to contact us to arrange an return authorisation number for Repair or Replacement,
Email firstname.lastname@example.org or Call 07 888 7515
We Are Very Sorry about this please contact us to arrange shipping you the correct item.
We Are Very Sorry about this Please Contact us ASAP within 5 Days of receiving the Item.
We Currently don’t provide change of mind refunds, We may at Tonezone discretion provide store credit or an exchange. Please Contact us for Your Options.